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Section I Use of English
Read the following text. Choose the best word (s) for each numbered blank and *rk A, B, C or D on ANSWER SHEET 1. (10 points)
Many professions are associated with a particular stereotype. The 1 i*ge of a writer, for instance, is 2 a slightly easy-looking person, locked in an attic, writing 3 furiously for days 4 . Naturally, he has his favorite pen and note-paper, or a beat-up typewriter, 5 which he could not produce a readable word.
Nowadays, we know that such i*ges 6 little resemblance to reality. But are they 7 false? In the case of at least one writer, it would seem not Dame Muriel Spark, who 8 80 in February, in *ny ways resembles this stereotypical sitter. She is certainly not crazy, and she doesn´t work in an attic. But she is rather 9 about the tools of her 10.
She 11 writing with a certain type of pen in a certain type of notebook, which she buys from a certain 12 in Edinburgh called James Thin. In fact, so 13 is she that, if someone uses one of her pens 14 , she immediately throws it away. And she claims she would have enormous difficulty writing in any notebook 15 those sold by James Thin. This could soon be a problem, as the shop no longer 16 them, and Dame Muriel ´s 17 of 72-page spiral bound is nearly finished.
As well as her18about writing *terials, Muriel Spark 19 one other characteristic with the stereotypical writer ： her work is the most important thing in her life. It has stopped her from *rrying; 20_ her old friends and *de her new ones, and driven her from London to New York to Rome. Today she lives in the Italian province of Tuscany with a friend.
1. [A] historic [B] antique [C]senior [D]classic
2. [A] in [B]of [C]with [D]for
3. [A]away [B]off [C]on [D]down
4. [A] on finish [B]on final [C] on end [D] on stop
5. [A] except [B]without [C]beyond [D] on
6. [A] bear [B]stand [C]hold [D] keep
7. [A] extremely [B] thoroughly [C]likely [D] com??pletely
8. [A]observed [B] entered [C] saw [D] turned
9. [A] particular [B] specific [C] peculiar [D] special
10. [A]business [B]trade [C]vocation [D] career
11. [A]persists in [B] insists on [C] keeps on [D] indulges in
12. [A]grocer [B]chemist [C] stationer [D] baker
13. [A]mysterious [B] conventional [C]superstitious [D] traditional
14. [A] by fortune [B] by accident [C] on purpose [D] by coincidence
15. [A]much as [B] rather than [C] such as [D] other than
16. [A] piles [B] stores [C] stocks [D] conceals
17. [A] supply [B] provision [C] supplement [D] addition
18. [A]devotion [B] preoccupation [C] worship [D] obsession
19. [A] shares [B] agrees [C] sides [D] possesses
20. [A]spent [B] cost [C] exhausted [D] tired
Section II Reading Comprehension
Part A Directions： Read the following four texts. Answer the questions below each text by choosing A, B, C or D. Mark your answers on ANSWER SHEET 1. (40 points)
For thousands of Canadians, bad service is neither *ke-believe nor amusing. It is an aggra??vating and worsening real-life phenomenon that encompasses behavior ranging from indifference and rudeness to naked hostility and even physical violence. Across the country, better business bureaus report a lengthening litany, of complaints about contractors, car dealers, and repair shops, moving companies, airlines and department stores. There is almost an adversarial feeling between businesses and consumers.
Experts say there are several explanations for ill feeling in the *rketplace. One is that cus??tomer service was an early and inevitable casualty when retailers responded to brutal competition by replacing employees with technology such as 1 ~ 800 numbers and voice *il. Another factor is that business generally has begun placing more emphasis on getting customers than on keeping them. Still another is that strident, frustrated and impatient shoppers vex shop owners and *ke them even less hospitable—especially a busier times of the year like Christ*s. On both sides, * courtesy has gone by the board. And for a multitude of consumers, service went with it.